The Center for Languages and Intercultural Communication is pleased to offer a presentation-workshop titled Gender Dynamics and Professional Communication. This workshop will showcase the various impacts that gender norms can have on professional interactions through a detailed analysis of language use in diverse workplaces.
The detailed analysis of language use that the workshop utilizes includes discourse analysis of such conversational rituals as directives, apologies, compliments, and criticism (Tannen 1996); humor (Mullany 2004; Holmes & Marra 2004; Holmes & Schnurr 2005); small talks (Mullany 2006); questions (Ford 2008); and framing (Kendall 2004). It will further demonstrate the emergent, situated differences in conversational styles of men and women along with some practical implications.
Specifically, women may tend to orient towards ritual of rapport (Tannen 1996) or engage more with a relational aspect (Holmes & Marra 2004) of their professional interactions. As a result, they may use more compliments and ritual apologies while hedging their directives and criticism with humor (Mullany 2004) and face-saving techniques (Kendall 2004). At the same time, women managers effectively draw on small talks like holiday trips (Mullany 2006) to create in-group solidarity and questions (Ford 2008) to control the conversation floor of meetings.
Besides demonstrating how the analysis of language use can improve our understanding of gender dynamics across professional settings, the workshop participants will have a chance to engage with discourse analysis activities, ask questions, and share personal experiences.
When: January 24th, 1-2pm
Where: Rayzor Hall, Room 205
If you are interested, please, RSVP to Aisulu Raspayeva at firstname.lastname@example.org
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Davies, B. and Harre, R. (1990) ‘Positioning: Conversation and the Production of Selves’, Journal for the Theory of Social Behavior 20: 43–63.
Ford, C. (2008). Women speaking up: Getting and using turns in workplace meetings. New York: Palgrave Macmillan.
Goffman, E. (1974) Frame Analysis: An Essay on the Organization of Experience. New York: Harper and Row.
Tannen, D. and Wallat, C. (1993) ‘Interactive Frames and Knowledge Schemas in Interaction: Examples from a Medical Examination/Interview’, in D. Tannen (ed.) Framing in Discourse, pp. 57–76. New York: Oxford University Press.
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Holmes, J. and Marra, M. (2004). Relational practice in the workplace: Women’s talk or gendered discourse? Language in Society 33(3):377-98.
Holmes, J. and Schnurr, S. (2005). Politeness, Humor and Gender in the Workplace: Negotiating Norms and Identifying Contestation.. Journal of Politeness Research 1(1):121–149.
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Mullany, L. (2006). “Girls on tour”: Politeness, small talk, and gender in managerial business meetings. Journal of Politeness Research. Language, Behaviour, Culture 2(1):55–77.